Frequently asked questions
Clear answers to common questions about data quality and responsible targeting.
What is good data?
Good data is accurate, complete, current, verified and collected with clear, lawful consent. It describes real people or organizations correctly and is used only for the purpose it was collected for.
What does safe targeting mean?
Safe targeting means reaching the right audience with relevant messages while respecting privacy, honoring consent and opt-outs, avoiding sensitive categories and protecting vulnerable people. It reduces legal, reputational and financial risk.
Why does data quality make targeting safer?
Accurate, consented data ensures messages reach people who agreed to hear from you and who are genuinely relevant. Poor data causes mistargeting, wasted spend, privacy complaints, regulatory penalties and damaged trust.
How often should audience data be refreshed?
Contact and audience data decays continuously as people move, change jobs or change preferences. Most organizations should re-verify active data at least every quarter and remove records that can no longer be validated.
Which regulations affect data-driven targeting?
Common frameworks include the EU and UK GDPR, the ePrivacy rules, the California Consumer Privacy Act (CCPA/CPRA), Canada's PIPEDA and CASL, and the US CAN-SPAM Act and TCPA. Requirements vary by region and channel, so seek qualified legal advice.
Is first-party data always safer than third-party data?
First-party data is usually easier to trust because you control how it was collected. Third-party data can also be safe when the provider documents its sources, consent basis, verification and refresh process. Transparency matters more than the label.